How to Use Your Student Health Center
Step 1: Make an appointment at your Student Health Center
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Making your appointment with the Student Health Center is easy! You may choose to schedule your appointment online or give us a call. You can also walk in and schedule an appointment with our receptionist. Visit us if you are sick or injured, or if you simply need a regular check-up or immunization. |
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Our Services Include...
- Primary Care
- Urgent Care
- Allergy Injections
- Immunizations
- Travel Health
- Mental Health
- Laboratory
- X-Ray
- Sexual Health
- ...and more!
512.245.2161
Call for an Appointment
Step 2: Come to your appointment
PATIENT PARKING IS FREE
- We suggest arriving 15 minutes early, so that you have time to fill out any necessary paperwork and give us your insurance information.
- For privacy, use the self-service kiosk.
- If you are covered by insurance, please bring your insurance card or a picture of the card.
- Simply walk into our lobby and use the kiosk to check in for your appointment!
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Is there anything I should bring to or know about my appointment ahead of time?
Yes!
- Bring your insurance card, or a photo of it. You are not required to have insurance to use the Student Health Center.
- Know the name of the medications you are allergic to, and the name of any medications you take.
- Complete a Prescription Transfer Form if you want to utilize our in-house pharmacy.
- If you believe you may need to provide a urine sample during your visit, please avoiding urinating 1 hour prior to your appointment.
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What insurance plans are accepted in the clinic?
The Student Health Center Clinic is in-network with the following providers:
- Aetna (PPO and Managed Choice only)
- Blue Cross Blue Shield (PPO/POS, HealthSelect)
- Cigna (PPO, Open Access Plus, and Local Plus Network)
- Humana (PPO, some POS, some EPO)
- Magellan Behavioral Health
- Multiplan Network
- Texas State Student Health Insurance Plan - Aetna/AHP
- United Healthcare (Choice, Choice Plus)
We are certified providers for Tricare Select.
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I am covered by insurance, is there anything I should know?
Yes. Insurance plans have very different coverage. Learn what your plan covers and how your plan assigns patient responsibility for different types of services. Your insurance plan may apply charges to a deductible, coinsurance, or copay. Some services, like preventive care, may be covered at 100%. You are responsible for any charges your insurance company applies to patient responsibility. After your insurance processes your claim we will bill you for any remaining balance. Your balance will be transferred to your student account if you do not pay by the due date.
Step 3: Complete your appointment
- When it is time for your appointment, our staff will call you back and one of our experienced providers will see you.
- Most appointments can be completed in-house, all under one roof. If we cannot cover something, we'll make sure you are referred to the proper place for it.
- We may order labs or take x-rays, if needed.
Step 4: Finish your appointment
- Once your appointment is over, you can pay at the clinic, online, or have your Health Center charges applied to your student billing account to be paid along with your classes.
- If you are prescribed any medication during your visit, you can pick it up right away at our in-house pharmacy.
- Our Pharmacy takes insurance and sells over-the-counter medication. You can even place an order for over-the-counter medication online to pick up at your convenience!
- Schedule your follow-up appointment, if needed.
Important Reminders
- If your symptoms are not improving or are worsening, follow up with your medical provider by sending them a message through your Secure Patient Portal.
- Follow up visits are an important part of your treatment plan. Schedule and keep these appointments.
- When you cannot keep your scheduled appointment, call to cancel or reschedule. Calls must be made two hours in advance (24 hours for psychiatry appointments) to avoid a late fee charge.